Help your students learn to identify, analyze, and transfer risks pertaining to staff, guests, property, treatments, products and equipment, and information technology in the spa environment. Information about insurance and the U.S. legal system is also included. The course is divided into 10 modules. The content includes links to relevant websites, sample forms, and useful articles. This e-learning course was developed by the International SPA Association, the ISPA Foundation, and the Resort Hotel Association.

This course is only available through CourseLine®. There is no print version.

Table of Contents: Introduction, Staff and Human Resources Liabilities, Guest-related Liabilities, Facility Operations and Property Liabilities, Treatments and Services, Product and Equipment Liability, Handling Incidents and Emergencies, Insurance, Information Technology, Understanding the Legal Process.