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Introduction to the Hospitality Industry
Hospitality Today: An Introduction
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Table of Contents

Contents: Hospitality Today: An Introduction
Chapter: 1 Service Makes the Difference
Chapter: 2 The Travel and Tourism Industry
Chapter: 3 Exploring Hospitality Careers
Chapter: 4 Understanding the Restaurant Industry
Chapter: 5 Restaurant Organization and Management
Chapter: 6 Understanding the World of Hotels
Chapter: 7 Hotel Organization and Management
Chapter: 8 Club Management
Chapter: 9 An Introduction to the Meetings Industry
Chapter: 10 Floating Resorts: The Cruise Line Business
Chapter: 11Gaming and Casino Hotels
Chapter: 12 Managing and Leading Hospitality Enterprises
Chapter: 13 Managing Human Resources
Chapter: 14Marketing Hospitality
Chapter: 15 How Management Companies Manage Hotels
Chapter: 16 Franchising Is Big Business
Chapter: 17 Ethics in Hospitality Management

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