Marketing and Sales
Fundamentals of Destination Management and Marketing

Chapter: 1Service
Chapter: 2 Sales
Chapter: 3 Marketing
Chapter: 4 Tourism Research and Performance Reporting
Chapter: 5 Communications
Chapter: 6 Product Development
Chapter: 7 Technology
Chapter: 8 Human Resources
Chapter: 9 Member Care
Chapter: 10 Financial Management
Chapter: 11Board Governance
Chapter: 12 Alliances
Chapter: 13 Destination Management in Canada
Chapter: 14 Destination Management in the United Kingdom
Chapter: 15 Destination Management in Mexico