Help aspiring hospitality supervisors hit the ground running with the skills they’ll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help students practice solving problems they may face on the job. This textbook also provides resources to help students create a professional development plan for their hospitality career.
# 00250CIN04ENGE
ISBN 978-0-86612-295-5
© 2007;
14 chapters
,
Softbound
Author:
Raphael R. Kavanaugh, Ed.D., CHA, Purdue University
Author: