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Training and Development for the Hospitality Industry
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Table of Contents

Chapter: 1 A Case for Training and Development
Chapter: 2 Training and Development as an Investment
Chapter: 3 Assessing Training Needs
Chapter: 4 Instructional Design
Chapter: 5 Training Tools and Techniques
Chapter: 6 Training with Technology
Chapter: 7 Measuring and Evaluating Training and Development
Chapter: 8 Training the Trainer
Chapter: 9 Orientation and Socialization
Chapter: 10 Hourly Employee Training
Chapter: 11Mentoring
Chapter: 12 Supervisory and Management Development
Chapter: 13 Executive Education
Chapter: 14 Outsourcing Training and Development

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