Students will learn how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. New information will provide students with an understanding of diversity and cultural change. Practical information prepares them to put management tools into action to enhance service and boost business.
# 00304CIN03ENGE
ISBN 978-0-86612-347-1
© 2010;
11 chapters
,
Softbound
Author:
Robert H. Woods, Ph.D., CHRE, University of Nevada, Las Vegas
Author:
Judy Z. King, President, Quality Management Services